IT Cosmetics

IT Cosmetics, a division of Loreal, wanted to implement a gamified, reward-driven Learning Management System (LMS) to fully immerse employees in their brand and mission. They also wanted to celebrate their global presence and focus on customer touchpoints around the world.

We fully customized our LMS, Motivate Cloud, to create an engaging, brand-specific learning journey for their team. The IT Cosmetics Global LMS is an interactive, game-based training platform that educates sales associates around the globe with micro modules, games, points, badges, and tangible rewards.

When employees login they are greeted by a whimsical animation that showcases a variety of IT Cosmetics products and geographies. Then, they are presented with a unique passport that includes all of their personal information, level of accomplishments, and available badges.

After viewing their player profile, learners are introduced to a learning journey that includes:

• online and Instructor led courses that utilize micro slides and videos
• reinforcement games
• an interactive education (EDU) manual

While the modules and games are designed to teach and test employees, the EDU manual provides on-the-fly information about the brand and products. To further engage learners, IT Cosmetics uses the community feature so employees can learn and collaborate with others about what they know. Learners can ask questions and share expertise in a safe and searchable environment. This learning community combines both formal and informal learning by connecting employees with experts around the globe while always keeping them knowledgeable about company announcements and new product launches.